Event ID 3355 and 5586 for Windows SharePoint Services 3

Chris Davies · **Joined:** Fri Aug 14, 2009 9:52 am **Posts:** 4

Hello.

I have just installed SBS 2008 (clean, not upgrade) and have various errors in the application log.

Quote:

Event ID: 3355
Source: Windows SharePoint Service

Cannot connect to SQL Server. SVR-01\Microsoft##SSEE not found. Additional error information from SQL Server is included below.

[DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied.

and

Quote:

Event ID: 5586
Source: Windows SharePoint Service

Unknown SQL Exception 2 occured. Additional error information from SQL Server is included below.

A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server)

Any ideas anyone?

Cheers,
Chris

dave.webb · **Posted:** Mon Aug 17, 2009 1:50 pm

Hi Chris.

I haven't come accross this myself but found this TechNet article which may be of use to you:

Event ID 5586 (Windows SharePoint Services health model)

Let me know if it helps.

Dave

cocker · **Posted:** Tue Aug 18, 2009 8:38 am

I've seen this before. It's caused by SQL files losing permissions after a specific update gets install (can't remember which one). Go to the Windows\SYSMSI\SSEE\MSSQL.2005\MSSQL\DATA and check that the NETWORK SERVICE account has access (and all files inside the folder).

Chris Davies · **Joined:** Fri Aug 14, 2009 9:52 am **Posts:** 4

Cheers chaps, changing the permissions stopped the errors appearing. I installed a whole stack of updates using WSUS straight after setting up, so I've no idea at which point they went wrong.

Event ID 3355 and 5586 for Windows SharePoint Services 3

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