There are three ways to configure Send on Behalf. The first method is by using Outlook Delegates which allows a user to grant another user to Send on Behalf of their mailbox. The second method is having an Exchange Administrator go into the Exchange Management Shell (EMS) and grant a specific user to Send on Behalf of another user. The third and final method is using the Exchange Management Console (EMC).
Outlook Delegates
There are major steps in order to use Outlook Delegates. The first is to select the user and add him as a delegate. You then must share your mailbox to that user.
1. Go to Tools and choose Options
2. Go to the Delegates Tab and click Add
3. Select the user who wish to grant access to and click Add and then Ok
Note: There are more options you can choose from once you select OK after adding that user. Nothing in the next window is necessary to grant send on behalf.
1. When back at the main Outlook window, in the Folder List, choose your mailbox at the root level. This will appear as Mailbox – Full Name
2. Right-click and choose Change Sharing Permissions
3. Click the Add button
4. Select the user who wish to grant access to and click Add and then Ok
5. In the permissions section, you must grant the user at minimum, Non-editing Author.
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