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 Post subject: Symantec Backup Exec error e0009418
PostPosted: Fri Mar 06, 2009 10:51 am 
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Joined: Wed Mar 04, 2009 6:48 pm
Posts: 39
Location: Birmingham
I have another problem with Symantec Backup Exec. I have recently added a second drive to the server and split the backup job into two different ones (there was too much data for one tape and it was taking far too long to complete). Since doing this one of the jobs, not always the same job, fails with this error:

Quote:
Error: e0009418 - Access to a device was not authorized with this edition of Backup Exec


It starts backing up, and gets about half way through, then fails. The Symantec site says it is to do with licensing but they are all installed. Is there an extra license required for running one copy of Backup Exec with two tape drives? Each job is backing up different data and I have all the required agent licenses installed.

Cheers


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 Post subject: Re: Symantec Backup Exec error e0009418
PostPosted: Fri Mar 06, 2009 3:23 pm 
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Joined: Mon Feb 09, 2009 1:31 pm
Posts: 122
Location: Newport, South Wales
Cocker,

What version of Backup Exec are you running?

I haven't come across this error myself and can't find much with Google for it. Are you running the jobs at the same time? And, as you say they are backing up different data, do you have more than one server running something that requires an agent, such as SQL? Just a guess but if the server is backing up something like SQL on 2 different servers at the same time this may cause it to complain about the license. Can you stagger the jobs so one starts later than the other to see if this solves it?

HTH

Dave

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 Post subject: Re: Symantec Backup Exec error e0009418
PostPosted: Mon Mar 09, 2009 12:11 pm 
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Joined: Wed Mar 04, 2009 6:48 pm
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Location: Birmingham
Hello Dave.

Thanks for the pointer, I'll change the schedules and see what happens.

Cocker


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 Post subject: Re: Symantec Backup Exec error e0009418
PostPosted: Fri Mar 13, 2009 10:18 am 
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Joined: Wed Mar 04, 2009 6:48 pm
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Location: Birmingham
Just an update, I didn't have to change anything - it just started working. Very strange!


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 Post subject: Re: Symantec Backup Exec error e0009418
PostPosted: Wed Jun 30, 2010 6:27 pm 
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Joined: Wed Jun 30, 2010 6:02 pm
Posts: 1
I had a problem like this and I had to solve it. I chose changing my antivirus and now I use this kaspersky internet security and I am very satisfied. There are a lot of differences between kaspersky and symantec and i tested them; I like kaspersky becouse it doesn't slow down my pc :)


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