Windows Update error 8024402f

SkeetZ · **Joined:** Tue Nov 10, 2009 8:37 pm **Posts:** 5

I am trying to check for updates on Windows 2008 R2 Standard but get this error:

Windows could not search for new updates. An error occurred while checking for new updates for your computer. Code 8024402F - Windows encountered an unknown error

This is what's in the Application EventLog under EventID 1001 for source Windows Error Reporting:

Quote:

Fault bucket , type 0
Event Name: WindowsUpdateFailure
Response: Not available
Cab Id: 0

Problem signature:
P1: 7.3.7600.16385
P2: 8024402f
P3: 00000000-0000-0000-0000-000000000000
P4: Scan
P5: 101
P6: Unmanaged
P7:
P8:
P9:
P10:

Attached files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_7.3.7600.16385_bebcc6d53b5d1e938f2cabd0def3ac4a22f2cb95_6fd95d06

Analysis symbol:
Rechecking for solution: 0
Report Id: 1a8a94a3-ab75-11df-8b0c-e61f1326978f
Report Status: 4

Any ideas anyone?

dave.webb · Posted: Thu Aug 19, 2010 7:05 pm

Rename C:\Windows\SoftwareDistribution and try again

Can you access http://update.microsoft.com and http://www.windowsupdate.com in a browser?

Is there anything detailed in C:\Windows\WindowsUpdate.log that may help identify the issue?

SkeetZ · **Joined:** Tue Nov 10, 2009 8:37 pm **Posts:** 5

Hi. It turns out that some of the pages were being blocked by my proxy. I could browse the Windows Update site no problem but the .cab files it wanted to download were being blocked (I managed to figure that out by looking in the windowsupdate.log file so thanks for the pointer).

Windows Update error 8024402f

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